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Brand Experience Excellence

Brand experience is the experience someone has with your business from every interaction with your brand, whether direct such as buying something from you, or indirect such as hearing about you from a friend.  All interactions are experiences, and all experiences impact how a person feels about you, ultimately resulting in whether or not they buy from you, and what they tell others about you.  Knowing how to create excellent brand experience will lead to happier customers, customers that are loyal to your business, and to customers that speak positively about you to others, leading to more business.

This course focuses on how to create brand experience excellence in today's world.  We discuss the true difference between excellent brand experience and poor brand experience, as well as the steps you can take to create lasting brand experience excellence.  You'll learn the list of things that are most important to a customer, and how to ensure you deliver them consistently.  You'll also learn what to do when a customer issue occurs, and how to turn that experience around into positive brand experience.  By the end of this course you will know what matters most to your customers, how to deliver it, and steps to creating lasting brand experience excellence, resulting in more loyal customers and positive word of mouth about your business. 

Purchase this course for only $297!
*After purchasing a course, we will email you the course link, any needed materials, and your login/password which provides course access for 90 days
Buy Now

Buy 2 courses for only $447!
Buy 2 Course Pack
Buy 3 courses for only $647!
Buy 3 Course Pack

Cost:  $297
Estimated Time:  2 to 5 hours

Learning Outcomes:
After completing this course you will be able to:
  • Clearly explain the difference between excellent and poor brand experience 
  • List the things that are most important to customers in today's world
  • Develop a list of a number of things you can do to create better customer experiences 
  • Name the 4 most important things to consistently deliver brand experience excellence  
  • Understand how to deal with customer issues when they arise and keys to resolving them quickly and effectively 

Course Certificate Requirements:
Learners must achieve a minimum test score of at least 70% to meet the minimum successful completion requirement for a Launch365 Course Certificate. 
             *Learners have up to 3 attempts at testing

For the highest impact and deepest skill development add these options to your online course work!
  • Work with a Skill Expert
  • Get One-On-One Direct Coaching on the Skill
  • Work with an Examiner to get Certification in a Skill







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