Knowing how to behave in different business situations can have a big impact on the impression that you have on others. Poor business etiquette can be costly for individuals and businesses, while good business etiquette can show respect and help build relationships with others.
This course will help you better understand the importance of business etiquette and where it can impact the building of relationships. You'll learn proper business etiquette in a number of common business situations from the formal to the informal. We'll cover a number of different forms of business etiquette such as basic workplace etiquette, meeting etiquette, introduction etiquette, business dining etiquette, phone etiquette, voicemail etiquette, email etiquette, business cocktail etiquette, and more. By the end of this course you will be prepared to handle all business situations whether formal or informal in a way that leaves others with a positive impression.
Estimated Time: 2 to 5 hours
After completing this course you will be able to:
Course Certificate Requirements:
Learners must achieve a minimum test score of at least 70% to meet the minimum successful completion requirement for a Launch365 Course Certificate.
*Learners have up to 3 attempts at testing