Course Description
In business, often problems arise that cannot be solved on the spot.  Even when we think we know the issue, often something deeper is causing the problem.   The skill of problem solving is used to determine the root causes of issues and to generate creative options that will solve the problem, while considering short-term and long-term implications on the business.

This course teaches the systematic approach to problem solving.  You'll learn each step of the process all the way to solution.  We'll cover how to dissect a general problem to get to the root of the problem, and once there, the different methodologies that can be used to generate creative options to solve the problem.  We'll also cover how to evaluate options to get to the best solution for your problem.  We'll review core problem solving concepts such as facts versus feelings, restrainers and drivers, root problem statement, brainstorming versus spectrum, and simple versus complex problem solving.  By the end of this course you will have a systematic approach to solving a problem that will lead to more creative solutions and solutions that will solve the root of problems, avoiding partially solved and reoccurring problems.

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Purchase this course for only $297!
*After purchasing a course, we will email you the course link, any needed materials, and your login/password which provides course access for 90 days

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Cost:  $297
Estimated Time:  2 to 5 hours

Learning Outcomes:
After completing this course you will be able to:

• State the steps of the problem solving process and what is involved with each step
• Analyze a general problems to determine root causes
• Identify relevant facts and feelings, and restrainers and drivers when problem solving
• Build proper root problem statements that will lead to effective solutions
• Generate creative options to problems using different option generation methodologies
• Evaluate options thoroughly to get to the best solution
• Discuss keys to solving complex problems using the problem solving system

Course Certificate Requirements:
Learners must achieve a minimum test score of at least 70% to meet the minimum successful completion requirement for a Launch365 Course Certificate. 
             *Learners have up to 3 attempts at testing

For the highest impact and deepest skill development add these options to your online course work!

• Work with a Skill Expert
• Get One-On-One Direct Coaching on the Skill
• Work with an Examiner to get Certification in a Skill