Our one-of-a kind Skill Certification Program provides training and development to both individuals and businesses in a number of key skills such as business planning, sales, customer service, financial management, and many other soft skills needed to run a successful business.

One of our options is to complete some of our many online skill courses we provide on your own.  For further development and performance improvement, we recommend adding coaching and mentorship on the skill with one of our professionally trained skill experts.  After completing an online skill course, you can work one-on-one with a skill expert to further deepen the learning, by following up the course work and helping you build a personal development plan for the skill.  This helps to ensure that the skill is ingrained in your day-to-day activity, and that you will actually improve in that area.  We also offer direct coaching on the skill, which is the deepest form of learning as you will receive feedback to further move your skill and results in that area.  The ultimate result would be certification in a skill, through continued work on the skill through coaching and feedback until achieving the certification level. 

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For Individuals

Online Courses
We offer a number of online skill courses on soft skills such as sales, leadership, productivity, and financial management, amongst many others.  Our courses focus on the core fundamentals of each skill, with the goal of improving performance.  Individuals can complete online courses on skills and specific areas of a skill on their own time and at their own pace.  Most online courses are two to five hours of work, and provide some clear next steps on how to continue developing the skill.  Course certificates are awarded upon completion of the course and completion requirements.

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For a complete list of current courses available:

Course List

Skill Work with a Skill Expert
In addition to completing on of our online courses, we offer the ability to work with a skill expert on the skill.  After completing the online course, there are two follow up calls with the skill expert.  The first call is about an hour long to further deepen the learning from the course work.  This involves reviewing some of the course content, answering questions that you have about the skill or course work, and discussing the skill at a deeper level to ensure maximum learning.  The second call is about 30 minutes and during that call we work with the individual to help them build a personal development plan.    Often when people learn something, a few months later it is gone.  The personal development plan ensures that the learning from the skill work is ingrained in the individual and that the learning turns into action and performance. 

Coaching on the Skill
Coaching is about improving performance.  Getting coaching on a skill is the deepest form of learning and will result in the greatest growth and results in that skill area.  After completing an online course and working with a skill expert on a skill, we offer direct coaching on the skill.  Direct coaching is feedback on your performance of the skill.  A coaching event is typically about 3 hours long: 

• 45 minutes to 1 hour:  Preparation for the live event with your coach
  
• 1 hour to 1.5 hours:  The skill event with live coaching 
  
• 45 minutes to 1 hour:  Review of the event, learning captured, and coaching feedback
  

During an event a coach observes a learner perform the skill and will write up feedback on one of our proprietary skill feedback models.  Feedback is given on areas that were performed well, as well as areas that need improvement.  A score is given for each area of the skill, and for the skill overall.  Leaving a coaching event, an individual has clarity as to which areas they do well in the skill, and which they need to work on to improve performance.  The individual also has clear next steps on how they can improve in those areas, and ultimately the skill.  If you are looking for the most growth and development in a particular skill, we recommend coaching.

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Skill Certification
Our most comprehensive option in skill development is working with one of our Skill Examiners to reach a certification level in a skill.  Certification is achieved through examination on the skill and receiving a high enough score in each area of the skill, and on the skill overall to earn certification. 

Typically it takes an average learner about 4-6 coaching events on a skill to achieve certification.  This is our deepest development and learning option.  Through skill certification a learner is receiving typically 4-6 rounds of specific feedback on the skill, that they are moving into their direct performance to get certified.  Only our Skill Examiners are able to provide certifications on skills. 

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For Businesses

Skill Sessions
Online Sessions
We offer half-day and full-day online sessions on a number of skills and specific areas of a skill.  Our online virtual sessions take place on Adobe Connect and are great for those that have members in different areas of the province or country, or where travel is expensive or not practical.   As preparation for the live online session, each person would complete an online course on the skill which allows us to achieve deeper learning in that skill through the actual session.  We work with each business to ensure that the session and learning is tailored to your business needs so that you and  your team get the most out of the skill work.  Our sessions are not about learning generic material, but improving skill and performance in your business.  

In-Person Sessions
We offer half-day, full-day, and two-day in-person sessions.  These could take place at your own office, or an off-site location.  In-person sessions can be on any skill or specific areas of a skill that would meet the needs of your business.  We often build personalized sessions based on the needs of our clients, for maximum impact and results on your team and business.  As preparation for in-person sessions, each participant would complete a couple hours of online course work, ensuring that all participants are coming into the session with a base level and common language in that skill.  This also allows us to get the deepest into the skill through the live session. 

Coaching on the Skill
Beyond skill sessions, we offer direct skill coaching to session participants.  Post-session, each participant would have a one-on-one coaching event on the skill with one of our Skill Experts.  Coaching events are typically about 3 hours and result in direct feedback on the performance of the skill.  This is by far the highest impact on development and performance, as each participant not only gets the learning on the skill from the session work, but also receives direct personal feedback from an expert on what they do well and need to work on in that skill.   The Skill Expert also helps them with a personal plan to continue to move their skill forward.  If you really want to improve skill and performance forward in your business, this is the option we recommend, as each individual not only gets learning in the skill, but also gets personal feedback on real skill performance.

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Skill Certification
We also offer businesses the option of getting some or all of their session participants certified in a skill.  Skill certification is achieved through continued work and coaching on the skill.  Each participant chosen for certification would work with one of our Skill Examiners to reach a level of certification in that skill, which typically takes the average learner 4-6 coaching events, depending on the learner and the skill they are working on.  Certification not only ensures that they have learned the skill, but that the person is able to perform the skill at a high level, which ultimately leads to performance in that area.

Our goal is to maximize impact on your business in the chosen skills.  We will work with you to create the development package that best fits what you are looking for.  If you don't see something you are looking for, or have a specific request, contact us as we are happy to work with you to tailor a program to be best suited to your needs.

Contact Us to Discuss Building a Custom Package for You!

Request a Free Session Consultation